Shipping & Tax
Disclaimer
Customer agrees that he/she is responsible for all shipping charges associated with the purchase of products hereunder, including without limitation any applicable address correction charge assessed by any shipper due to an incorrect delivery address (currently $25 per package) and any remote area surcharges that occur (currently $15.50 per-stop fee applies to select U.S. Package Services). The sender authorizes Wilbur Chocolate to charge customer’s credit card for an amount equal to such shipping fees and any address correction charges or remote area surcharges, and/or any additional fees (including customs/tariffs), and agrees that Wilbur Chocolate may do so without notice to sender.
- Our normal order processing time is one to five business days. From November 22nd through January 1st, our order processing time could be five or more business days.
- Orders with backordered item(s) may exceed our normal processing time.
- Orders placed after 2:00 pm (EST) may/will be processed on the next business day.
- Business day for processing orders are Monday through Friday excluding US holidays.
- Wilbur® Chocolate ships all packages via FedEx®. FedEx® will not deliver to P.O. or APO Boxes.
- Each Ship To address requires separate shipping charges. The shipper is responsible for paying all associated actual shipping charges.
Standard Shipping
- FedEx is our primary shipping provider. Packages will be sent FedEx Ground® or FedEx Home Delivery®. However, we could use other providers at any time.
- FedEx Ground® option should only be used for shipments delivering to a commercial/business address. FedEx Ground® shipments will deliver between Monday and Friday. Saturday & Sunday are not included in the transit time. FedEx Home Delivery® option should only be used for shipments delivering to a residential address. FedEx Home Delivery® shipments can deliver 7 days a week. Additional handling charges for Saturday or Sunday delivery could apply.
- Refer to Shipping Table for Standard Delivery Charge.
- Gel ice packs are available to order for an additional $5.00 (estimated effectiveness 18-20 hours).
Shipping & Handling Charges
Calculate merchandise total to determine delivery charges. Shipments to Canada require a shipping quote or will be calculated during your online checkout.
| Merchandise Total | Add | Merchandise Total | Add |
|---|---|---|---|
| $0 - $24.99 | $13.00 | $500 - $599.99 | $85.00 |
| $25 - $49.99 | $15.00 | $600 - $699.99 | $95.00 |
| $50 - $74.99 | $17.00 | $700 - $849.99 | $115.00 |
| $75 - $99.99 | $23.00 | $850 - $999.99 | $160.00 |
| $100 - $149.99 | $35.00 | $1000 - $1099.99 | $175.00 |
| $150 - $199.99 | $40.00 | $1100 - $1199.99 | $225.00 |
| $200 - $299.99 | $50.00 | $1200 - $1499.99 | $380.00 |
| $300 - $399.99 | $65.00 | $1500 - $1999.99 | $420.00 |
| $400 - $499.99 | $75.00 | $2000+ | Call for a quote |
FedEx Express® Delivery
- Priority Overnight® (Add $25.00 to Standard Delivery Charge.) Priority Overnight® shipments will deliver between Monday and Friday. Saturday & Sunday are not included in the transit time.
- 2nd Day Air® (Add $20.00 to Standard Delivery Charge.) 2nd Day Air® shipments will deliver between Monday and Friday.
- 3rd Day Express Saver® (Add $15.00 to Standard Delivery Charge.) 3rd Day Express Saver® shipments will deliver between Monday and Friday.
- Orders with backordered item(s) may exceed our normal processing time.
Alaska and Hawaii Deliveries
- Alaska and Hawaii deliveries are always shipped FedEx Priority Overnight®.
- An additional $45.00 must be added to Standard Delivery Charge.
- Orders with backordered item(s) may exceed our normal processing time.
Canada Deliveries
Customers who want to ship packages into Canada, please call our Customer Service at 888-294-5287 to place your order and to get shipping information. We currently have a limited number of items that may be shipped to Canada.
Warm Weather Shipping
- Our Special Packaging Option is suggested for orders shipped during warmer weather (75 degrees or warmer). This includes FedEx Overnight delivery (within the contiguous U.S.), one frozen gel ice pack (reusable), and our guarantee that your order arrives unmelted. (An additional $25.00 per package should be added to Standard Delivery Charge.) To select our Special Packaging Option, check the box in the Ship To column on the order form for each order you wish to ship with this option.
- By not selecting the Special Packaging Option, you waive this option, and we cannot guarantee that your chocolate will not melt during transit.
- During the summer and warm months, we do not ship on Fridays.
State Sales Tax
Tax rates are subject to change.
| Taxable Conditions | State | Sales Tax | County/City Tax |
|---|---|---|---|
| *State sales tax should be applied to all gift items, all candies and chocolates, and shipping and handling charges. | *Connecticut (CT) | 6.35% | 0% |
| *State sales tax should be applied to all gift items, all candies and chocolates, and shipping and handling charges. | *Florida (FL) | 6% | 0–2.5% |
| *State sales tax should be applied to all gift items, all candies and chocolates, and shipping and handling charges. | *Minnesota (MN) | 6.875% | 0–2% |
| *State sales tax should be applied to all gift items, all candies and chocolates, and shipping and handling charges. | *New York (NY) | 4% | 0–4.875% |
| Include sales tax for gift items and shipping and handling charges. | Pennsylvania (PA) | 6% | 0–2% |
| Include sales tax for gift items and shipping and handling charges. | Washington (WA) | 6.5% | .5–3.9% |
| *State sales tax should be applied to all gift items, all candies and chocolates, and shipping and handling charges. | *Wisconsin (WI) | 5% | 0–.6% |